We offer Free UK Shipping on all cushion and cushion cover orders.
We aim to despatch all orders for delivery within 4 weeks from the date of order. This can take longer during busy times such as Christmas. The velvet fabric is woven in small batches in a mill in the north of England. Occasionally we may experience a delay in the supply of fabric. We will inform you immediately if there is going to be any delay with your order.
We send UK parcels by Hermes Parcel Delivery and all parcels will require a signature on delivery.
Sample orders are posted within 2 working days with Royal Mail at the cost of £1.45 for a large letter.
Once you've placed your order you'll receive a confirmation email. If you don't receive this email please contact email@example.com so that we can investigate and confirm that your order has been placed successfully.
Once your cushions are collected for delivery we'll email you with tracking details.
We currently manufacture all cushions in Clapham, London SW4. If you would prefer to collect your order please contact firstname.lastname@example.org.