Waited a month for an average cushion, nothing special but not bad either. Just average.
Dear JS
Thank you for your order with our small, independent company.
As stated on the website, all our velvet products are hand made to order for despatch within 4 weeks, using the highest quality upholstery grade cotton pile velvet. This is our busiest time of year but we achieved our delivery times.
With our complete cushions, we overfill them with very high quality cushion pads in order for them to look really plump and luxurious. In order to make your cushion cover look its' luxurious best I would recommend using a cushion pad a size larger than the cushion cover. So fill your 40cm x 40cm cushion cover with a 45cm x 45cm cushion pad. This will keep it nice and plump and the fabric will be taut, allowing the light to really bounce off the velvet.
Many thanks,
Helen
Very pleased with the quality of the cushions and the vibrant colours! 😊
Thank you for your cushion review Sue. We're very happy to hear you're pleased with your cushion.
Helen
Gorgeous fabric and the pad used is excellent. Would definitely recommend
Thank you very much for leaving a review of your Luxe 39 cushion. We really appreciate you taking the time and would love it if you recommended us.
Helen
My cushion is beautifully made and the colours are just what was advertised. Very happy with it and with customer service.
Once again my Luxe 39 cushion is absolutely beautiful .Helen helped me choose another addition to my collection yes I call it a collection as they are one offs to me . They are the final part of my home and help to create the wonderful look and feeling . They are the pop in my fizz . If you are considering investing in one then do , just the feel lifts the spirits Enjoy
Dear Teresa,
What a lovely review! Thank you so much for your kind words and for your ongoing support of our small, independent business. It is such a joy to receive reviews like this and to know that the cushions I make lift the spirits.
Many thanks,
Helen
I have now purchased 10 cushions from Luxe 39 and we are delighted with them. They are beautifully made, luxurious and the bright focal point to our otherwise neutral family room! Thank you so much!
Dear Suzanne,
Thank you so much for leaving us a lovely review and also for your repeat custom with our small, independent company. We really appreciate your support and are so pleased to hear how delighted you are with your cushions. Thank you also for the photo.
Kind regards,
Helen
Thank you so much for the bespoke cushion pad you made for my new footstool. It is perfect and your attention to quality and detail has been greatly appreciated. Excellent service as ever - I now have 12 items in different colours and sizes which receive very positive comments. It is great buying and dealing with a British manufacturer. Your service is highly recommended.
Hi Anna-Marie,
Thank you so much for taking the time to write your lovely review. I'm so pleased to hear the footstool cushion pad is perfect, and really appreciate all your support for our small, independent company.
Many thanks,
Helen
The cushions are lovely - great colours. I just need to keep my kids away from them!
Hi Kathryn,
Thank you very much for your review.
If the kids do get near your cushion with sticky fingers then the best option is to gently spot clean with a lint free cloth, and to clean in the direction of the pile. Hope that helps.
Many thanks,
Helen
Luxury velvet cushions so beautifully made. Love the double sided option giving you different colour choices and would highly recommend.
Hi Amanda,
Thank you very much for your review. Really glad that you're enjoying the variety of your double colour cushions.
Many thanks,
Helen
I ordered two rectangular cushions from Luxe 39 and couldn't be happier. They are beautifully made and the colour is so vibrant. Would recommend.
Hi Melanie,
Thank you so much for taking the time to leave a review of your cushions and to recommend us. We're so glad to hear how happy you are with them.
Many thanks,
Helen
Very pleased with my order, the cushions feel very soft are well made and look really good, For anyone who is considering purchasing cushions and looking for excellent quality, would definitely recommend
Dear Ann,
Thank you very much for taking the time to leave a review of your cushions and for giving us such a lovely recommendation. As a small, independent company we really appreciate your support.
Many thanks,
Helen
The cushions are absolutely stunning, really well made and suit my apartment perfectly
Hi Louise,
Thank you for taking the time to leave us a review and post the pictures of your gorgeous apartment. It's lovely to see our cushions in situ.
Many thanks,
Helen
Gorgeous rich velvet cushion - thank you so much!
Thank you very much for taking the time to leave us a review of our best selling Orange & Pink cushions.
We really appreciate it.
Many thanks,
Helen
Lovely rich orange - love my new velvet cushions
Hi Carla,
Thank you for taking the time to leave us a review. We really happy to hear you love your new velvet cushions.
Many thanks,
Helen
The cushions are stunning. The velvet is soft and the royal blue colour is vibrant but not overstated. Luxe39 services are first class. Absolutely worth the effort to have them shipped to Australia. Love these beautiful classy cushions! Thank you!
Hi Maria,
Thank you so much for your review. It's really lovely to be called first class, and we really appreciate you taking the time to leave your review.
Many thanks, Helen
The cushions are well made & of good quality. I love the fact that they are double-sided which give great flexibility colourwise.
Dear Barbara,
Thank you very much for taking the time to leave us a review. I'm really happy to hear you are delighted with your double sided cushions.
Many thanks, Helen
Ordered 2 burnt orange cushion covers with teal zip. Really pleased with them, well made and are a great edition to brighten up my bedroom. Helen dealt with my queries promptly. Would not hesitate to order again from Luxe 39
Thank you so much for taking the time to leave us a review. I'm so glad you are really pleased with them and they're doing their job of adding a brilliant pop of colour and brightness.
Just received my cushion cover that I wanted, I ordered one to check it was right and also worth the money.
Excellent quality and well made - just waiting on my new sofa now and will take the plunge and order the other 6
Thank you very much for taking the time to leave us a review. For a small independent company it means a lot to us. Let us know if you need any help with your further cushion order.
Many thanks,
Helen
Thank you for my beautiful cushions. Great quality and beautiful to look at. Exactly what I wanted and worth every penny
Thank you for your lovely review. We really appreciate your support of our small independent business.
Kind regards,
Helen
The colour vibrancy and material are good quality and I’m actually using the draft excluder on a single glazed Edwardian window , on the sill. It looks lovely. A quality product and good value. I love real velvet. I have matching cushions for the bed.
Dear Anne,
Thank you very much for taking the time to leave us a review. I have an Edwardian house and have draft excluders in all sorts of interesting places!
Thank you also for mentioning the quality and value of our products as we really strive to provide this in all our velvet products.
Many thanks,
Helen
Beautiful cushions made from the soft pink and yellow velvet. Love them!They arrived earlier than expected. Thank you.
Dear Alison,
Thank you very much for taking the time to leave us a review. I'm so happy to hear you love your cushions. It is such a gorgeous colour combo you ordered. Thank you also for the photo of the cushions in situ. It's always lovely to see where the cushions end up.
Many thanks,
Helen
I’ve ordered this one and previously 2 other colours/sizes of cushion. All have been beautifully made and fabulous colours. Unfortunately have now run out of chairs that need cushions.
Thank you very much for another order, another great review and for taking the time to add a picture.
Many thanks,
Helen
I love my colourful luxury cushions. They're perfectly crafted and look great in my lounge!
Managed to buy the wrong size but still happy:)
Thank you very much for taking the time to leave a lovely review. We take a lot of time making sure each cushion is perfect and we're glad you noticed.
I'm sorry to hear you ordered the wrong size. Please email me at helen@luxe39.com if you ever need to order any cushions in the future.
Many thanks,
Helen
I bought a couple of small cushions and loved them so much I came back for larger ones for our living room. The colour is lovely and the filling density is perfect - they're not floppy. With free samples (postage only to pay) you can't go wrong.
Thank you so much for taking the time to leave such a great and detailed review. We over stuff all cushion covers so they stay plump and we're really glad you noticed the difference.
Many thanks,
Helen
Very well made and good quality!
Hi Sue,
Thank you very much for taking the time to leave us a review. It really helps our small, independent company.
Kind regards,
Helen